How to join
Are you interested in coming to Back on Track? We have a fantastic range of courses, wellbeing activities and one to one support.
You’re welcome to enrol with us as long as:
You are over 18
You live in Greater Manchester
You have faced one or more of the following challenges in your life:
- Mental health problems
- Problematic drug and alcohol use
- Homelessness or temporary/unstable housing
- Contact with the criminal justice system
You don’t have to be referred by anyone to come to Back on Track. To take the first step just call us to make an appointment with one of our team. Alternatively, you can come along to a welcome session on any Tuesday afternoon at 1.30pm – no need to book, just turn up.
When you join Back on Track you become part of our community of members. Our approach is to build on people’s strengths, and treat everyone with kindness, respect, and fairness.
To make an enrolment appointment call us on 0161 834 1661
quick links
frequently asked questions
We're on the Fourth Floor of the Swan Buildings which are at 20 Swan Street in Ancoats (just opposite Band on the Wall). Our postcode is M4 5JW. Go through the small archway on Swan Street and the front door to the building is across the courtyard. There’s also an entrance on Cable Street.
We want to get you started at Back on Track as soon as possible. The first step is to have a 1:1 conversation with one of our team, so we can get to know you, find out what you want to achieve and how we can help you do that. Once you’re enrolled, you can choose courses from our current timetable or make an appointment for 1:1 support.
We have some forms that we’ll need to fill in with you. To do that it will help to have some proof of ID (e.g. bank card, passport, driver’s licence) and your National Insurance number. If you don’t have them, don’t worry – we can still go ahead with the enrolment.
Just pop in to to our Weekly Welcome session, every Tuesday 1.30pm, to find out more about what we do and how we can help you. There’s no need to book in advance. Just come along!
We can pay up to £5 per day in travel expenses to cover the cost of coming to our centre. Just make sure you keep your travel ticket or receipt, and we’ll reimburse you.
Yes! Our on-site cafe is open every day in term time, serving drinks, a range of tasty snacks, and a delicious main meal, prepared and served by our members and volunteers. When you come to enrol, we'll also give you a free tea or coffee!
There’s no formal referral process. If you’re certain that they meet our eligibility criteria, then you can call our reception volunteers on 0161 8341661 to arrange an enrolment appointment. If you’re not sure, then they can come to our weekly welcome session.
Interested in volunteering? Great! You can find out more on our volunteering pages. Read about the different roles we have and decide which would suit you best. Then download and complete the application form and return it to us. We'll process it as soon as we receive it and get in touch with you about the next steps.
